Ministry of Railways said that as the Spring Festival approaching
For a passenger rail network reflects the difficulty booking system log, call center hotline connected to the railway and other difficult issues, the Ministry of Railways is recommended that passengers, inconvenience encountered when booking through the network, we can use other means such as telephone booking tickets.
Spring 2012, the railway department to launch a network booking, phone booking expand the scope of the implementation of real-name ticket system and a series of new measures to benefit the public, many of these new measures are the first to greet the Spring Festival passenger peak test.
Last night, reporters go to the China Railway Customer Service Center (www.12306.cn), log and found that the starting date column has been locked, only a select query on January 3, the day to buy tickets. Then log on again several times without success, shows
Telephone network booking about three to
According to statistics, January 2, the same day, the railway sector sold a total of 6,037,000 tickets. Among them, the success of passengers through the Internet and telephone booking 1.6 million, accounting for the railway sector for 26.5% of total ticket sales.
The railway sector, this year’s Spring Festival, many tourists choose Internet booking and telephone booking, especially Internet booking fire. As this website a few days 12,306 tickets, query and browse the surge in the number of daily visits than usual growth in the number of times, often difficult to log on and so on.
Pay period until 45 minutes
For a passenger rail network reflects the difficulty booking system log, call center hotline connected to the railway and other difficult issues, to explain the railway sector, as these new measures and related equipment and facilities, many of which are first to greet the Spring Festival passenger peak test, continually improve perfected, please give the traveling public understanding. Currently, the railway sector is actively taking measures to optimize procedures, improve equipment and facilities, make the greatest efforts to improve convenience to passengers booking travel. When purchasing tickets online visitors to reflect, not set on the ticket, the money was deducted a problem, mainly because the network time-bound tickets must be completed within 30 minutes, if time-out, tickets will be back on the amount of ticketing system, cause not set on the ticket, the money deducted the phenomenon. At present, the railway authorities have increased the network time to pay for tickets, to minimize this from happening. When visitors log on yesterday and found a half-hour pay period extended from 45 minutes.
Railway authorities are warning the passengers, you can choose phone booking, internet booking, railway station window and ticket outlets, self-service ticket vending machines and other means. When faced inconvenience in some way ticket, you can try other ways tickets.
■ remind
Direction of the spring ticket Chengdu-Chongqing, Wuhan tight
(Reporter Liu Chunrui) yesterday, the Ministry of Railways said on January 2, the national passenger railroad sent a total of 468.9 million, an increase of 27.1 million, an increase of 6.1%. Day, the whole way to open a total of 3562 passenger train line, which Linke 152.
The railway sector on January 2, 6.037 million tickets sold, the Beijing Railway Bureau, sold 613,000; Shanghai Railway Bureau sold 1.366 million; the Guangzhou Railway Group sold 983,000.
Ministry of Railways said that as the Spring Festival approaching, the train during the Spring Festival has been on sale. According to ticket sales show, Beijing, Shanghai and Guangdong bound for Wuhan, Chengdu, Nanchang, Hunan and other key direction of the ticket is more intense trips, January 13 go the direction of the trips only limited amount of tickets.
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